How mail-in works

Everything you need to know before you ship

Read this page and your job goes smoothly. Skip it and there's a good chance we have to call you.

Before you ship

Your price is confirmed when the part arrives

The online quote is based on what you tell us. Every part gets photographed and inspected the day it lands. If it matches, we get straight to work and you hear nothing until it ships.

If it doesn't match — more rust than described, a part that's bigger than stated, something that can't be disassembled — we send you photos and a revised price. You can approve it, drop back to a cheaper spec, or have it returned uncoated at your shipping cost. Nothing gets coated until you say so.

Turnaround

What we don't coat

Not sure? Send a photo and we'll tell you straight.

Ready?